Helldivers 2 Boss Says Sorry After Huge Steam Review – Bombing – Kotaku Achi-News

It’s been a terrible day for me Helldivers 2 and the team behind it. Angry players swarmed the co-op shooter’s Steam page to review-bomb it like a giant bug of Terminids after the PlayStation Network login requirement was reinstated on PC. “Ouch, right in the review score,” Arrowhead Studios CEO Johan Pilestedt tweet after the popular game’s ratings turned “mixed” on the Valve-owned storefront.

“Well, I guess it’s fair,” the lead developer continued. “Sorry everyone for how this all happened. I hope we get it right and regain the trust by providing a continued great game experience.” The statement It came after a more formal acknowledgment of the situation earlier in the day simply told players to contact Sony’s support team if they had any questions. Thousands more negative reviews had poured in since then.

The outrage started last night when PC gamers noticed that the game’s PSN login requirement announced by Sony had returned. Originally removed amid massive server inbound stress Helldivers 2During the early launch period, it was the first time many new players saw it. While it was a relatively quick and easy process, the idea of ​​having to create a second login and hand over their information to the PlayStation 5 manufacturer didn’t sit well with many. It is even causing a small civil war between players on console they don’t think it’s a big deal and those on PC are annoyed they now have to play by another platform’s rules. There is also a many places around the world where PSN is not supported, potentially locking those players out of the game.

Aggregate Steam review ratings can make or break a game’s sales prospects. While Helldivers 2 has already secured its status as one of the most popular games of the year, anyone stumbling upon it for the first time could mistake the mixed score for a sign that there really is something functionally wrong with it. Valve has struggled to deal with review-bombing campaigns for yearssought to increase the requirements for leaving reviews and filter out false complaints to protect the integrity of its store ratings.

Pilestedt’s an earlier tweet was hit with a “community note” claiming that the customer support page he referenced says that PSN login is optional on PC while the one for Helldivers 2 is mandatory. Some of the outpouring of frustration has also led to the game’s community managers being targeted online for harassment by angry fans. Not everyone is upset. “As long as I don’t have to download a launcher I’m good lol,” wrote one player in support of Pilestedt and his team. “Thank you for the amazing game!”

.